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Legal basis for member-state enforcement obligations

• S.I. No. 636/2023 — European Union (Accessibility Requirements of Products and Services) Regulations 2023
  Regulation 14 — Obligations of service providers
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  14. (1) A service provider shall ensure that a service provided by the service provider is designed and provided in accordance with the applicable accessibility requirements. (2) Before providing a service, a service provider shall – (a) prepare the necessary information in accordance with Schedule 3, which, without prejudice to the generality of the Schedule, shall explain how the service meets the applicable accessibility requirements, (b) make the information specified in subparagraph (a) available to the public in writing and in oral format, including in a manner that is accessible to persons with disabilities, and (c) keep the information specified in subparagraph (a) for as long as the service is in operation. (3) Without prejudice to Regulation 38, a service provider shall – (a) ensure that procedures are in place so that the provision of a service remains in conformity with the applicable accessibility requirements, and (b) adequately take into account changes in – (i) the characteristics of the provision of the service, (ii) applicable accessibility requirements, and (iii) the harmonised standards or technical specifications by reference to which a service is declared to meet the applicable accessibility requirements. (4) A service provider shall – (a) where the service is not in conformity with the applicable accessibility requirements, take the corrective measures necessary to bring that service into conformity, (b) where the service is not compliant with the applicable accessibility requirements, immediately inform the competent national authorities of the Member States in which that service is provided to that effect, and give details, in particular, of the non-compliance and of the corrective measures taken, (c) further to a request in a notice given to the service provider by the relevant compliance authority, giving reasons for the request, provide the relevant compliance authority with all information, in paper or electronic form, necessary to demonstrate the conformity of the service with the applicable accessibility requirements, and (d) cooperate with the relevant compliance authority, at its request, on any action taken to bring the service into compliance with the applicable accessibility requirements. (5) Where the service provider concerned fails to comply within such time as is specified in the request with a request under paragraph (4)(c), the relevant compliance authority may give the service provider a direction requiring the service provider to, within such period and in such manner as is specified in the direction and as the relevant compliance authority considers reasonable, provide the information concerned.

  Retrieved 2026-04-24View on Irish Statute Book ↗
  Transposes Directive (EU) 2019/882 — European Accessibility Act, Article 13 — EUR-Lex ↗ (official English text pending verbatim ingestion).