Terms of Service

accessibilityref provides an online platform of self-assessment tools, reference guides, and compliance resources to assist organisations with digital accessibility under WCAG 2.2, the European Accessibility Act (EAA, Directive 2019/882), and related regulatory frameworks.

The tools offered — including but not limited to the Self-Assessment Pipeline, Accessibility Statement Wizard, Compliance Report Builder, WCAG Audit Checklist, and associated pro tools — are designed to support internal self-assessment and awareness. They are aids to help teams understand accessibility requirements, identify potential gaps, and document their efforts. They are not a substitute for a formal legal audit or professional legal advice.

Free tools are available without registration. Pro tools and Teams features require a paid subscription.

Pro tool access is provided on a recurring annual subscription basis, processed by Stripe Inc. Your subscription renews automatically each year unless cancelled before the renewal date.

Cancellation: You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the current billing period. No partial refunds are issued for unused time within a billing period.

Refunds: Due to the immediate digital delivery of access, all sales are final and non-refundable unless required by applicable consumer protection law.

EU Consumer Rights: EU consumers have a 14-day withdrawal right. However, by confirming access to a digital product immediately upon purchase, you expressly consent to waive this right per Article 16(m) of Directive 2011/83/EU.

Price changes: We will give at least 30 days' notice of any change to subscription pricing before it takes effect on renewal.

Teams plans: Seats are allocated per subscription. The account holder (team admin) is responsible for ensuring invited members comply with these terms. Seat counts include the team admin.

You must provide accurate information when creating an account. You are responsible for maintaining the security of your credentials and for all activity under your account.

We reserve the right to suspend or terminate accounts that violate these terms or applicable law.

The tools provided by accessibilityref are intended to assist with internal self-assessment only. They help teams learn about accessibility requirements, conduct preliminary checks, and generate supporting documentation for internal use.

Reports and outputs are not legally certified documents. Any report, statement, checklist, score, or assessment output generated by the Service — including but not limited to the Self-Assessment Pipeline, Compliance Report Builder, Accessibility Statement Wizard, WCAG Checklist, and Provisional Assessment — should be treated as a working document for internal review.

Legal review is strongly recommended. Before relying on any output for regulatory compliance, public disclosure, procurement, or legal purposes, you should have the output reviewed and confirmed as acceptable by a qualified legal representative or independent accessibility auditor with appropriate professional qualifications.

Self-checks are your responsibility. If you are not engaging formal legal or specialist advisory services, you are responsible for conducting your own verification of the accuracy, completeness, and applicability of any output to your specific circumstances. Automated tool outputs cannot account for every edge case, organisational context, or jurisdiction-specific nuance.

While every effort is made to keep reference content, WCAG criteria mappings, country-specific enforcement body information, and legal summaries accurate and up to date, accessibility law is evolving. You should always verify against official sources and current legislation.

All risks associated with the use of self-assessment tools, reports, and outputs from this Service lie solely with the internal assessor and the organisation conducting the assessment.

accessibilityref, its developers, directors, employees, contractors, and contributors accept zero liability for any loss, damage, penalty, fine, regulatory action, legal claim, reputational harm, or any other consequence — direct, indirect, incidental, or consequential — arising from:

• Reliance on any assessment output, report, score, or recommendation produced by the Service;
• Inaccuracy, incompleteness, or out-of-date information in tool outputs or reference content;
• A failure to achieve, demonstrate, or maintain regulatory compliance with the EAA, WCAG, or any other accessibility standard;
• Enforcement action, fines, or legal proceedings brought against you by a national enforcement body or third party;
• Decisions made on the basis of any generated accessibility statement, compliance report, or audit checklist;
• Any other use of or reliance on the Service or its outputs.

This disclaimer applies regardless of whether accessibilityref was advised of the possibility of such losses. Nothing in these terms excludes liability that cannot be excluded by law (such as for fraud or death/personal injury caused by negligence), but accessibilityref's liability is otherwise limited to the maximum extent permitted under applicable law.

Our total aggregate liability for any single claim shall not exceed the total subscription fees paid by you to accessibilityref in the 12 months preceding the event giving rise to the claim.

You may not:

• Reproduce, resell, or redistribute paid tool outputs commercially without written permission.
• Attempt to circumvent access controls or reverse-engineer Pro features.
• Use the Service for unlawful purposes or in violation of any applicable regulation.
• Scrape or systematically download reference data at scale.
• Present any output from the Service as a formally certified or legally verified compliance assessment without independent professional verification.